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Lost password?

With the following tool you can easily reset your password. Simply fill in your username and email address, and a new password will be sent to your email account:


Username is case-sensitive!
Email Address:

must be the email registered with your account *

* If you do not have access to the email address registered with your account anymore, please send an email to our Online Support. In this email, please state your username and company name, so we can help you to regain access to your account.

Forgot username?

When you registered with us, the username and password were sent to you with an email entitled 'Import-Export Bulletin Board - Password'. Please browse your email-inbox with this keyword.

If you cannot find this email anymore, please send an email to our Online Support providing us with as many information about your account as you still remember, so we can resend the username to you.

For further information, please contact:
Online Support or call +41 (0) 848-400-400 Fax +41 (0) 44-821-7178 International.